…Was interesting in the sense that I finished it feeling as though I already knew most of what he was saying. Then I remembered, that’s exactly what he says at the beginning of the book when he writes “much of what I do is just common sense…I spend a lot of my time telling people things they already know”.
Personally, I do not plan on becoming a web designer or developer; however, I found some things to stick out the most to me when it comes to what makes a good website. The first being, omitting needless words.
“Get rid of half the words on each page, then get rid of half of what’s left”
– Krug’s Third Law of Usability (pg 49)
I am guilty of not practicing this technique. Taking out unnecessary words in my online stories is not something I do well. Being a reporter one would think I would have mastered that art by now, but when I’m actually writing I feel the need to explain in detail.
Sometimes a story can be even more powerful or memorable if the writing is concise and not wordy. This is a powerful tool in writing news stories for television – since there’s only a small amount of time to tell the story.
However, it can also be a powerful tool in writing web stories. As a consumer of online information I know I don’t want to be reading endlessly. I want the site (as well as any story on the site) to get right to the point – and no busy framing with an overload of information.
When it comes to online stories, I want to see the main points at the top and not have to be reading for a long time to get to the heart of the story.
The second thing I picked up from this book was the idea of a web site’s usability. Steve Krug defines usability as:
“A person of average (or even below average) ability and experience can figure out how to use the thing [i.e., it’s learnable] to accomplish something [effective] without it being more trouble than it’s worth [efficient].”
It is something every journalist or blogger should learn about.
A journalist in today’s world has to understand the basics to social media and writing online stories. One can’t be too long winded or else there’s the risk of boring your reader; paragraphs need to be broken down into smaller, digestible bits of information.
When I read Chapter 9 – which went into the most detail about the process of conducting usability tests – I realized I can test my personal web site’s usability on a smaller scale. For instance, making sure my friends and family can easily get around my resume site before sending it to potential employers. I felt this was a similar concept that I could tangibly practice. Given, I wouldn’t be using random testers, but I could see if people find the site easy to navigate. If not, I’d be able to go back and fix the site before sending it off. Its almost like getting a second (or third or fourth) opinion on your web site; a fresh set of eyes.
I also learned a little more about the mobile aspect of a website. I had never thought about the process of designing a mobile site and the layers of links and pages that have to be created.
Overall I think a good website is simple, clean, easy to navigate, and concise. I’d like to think I follow some of my own advice in creating my websites.
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